Outstanding balance and account managers ghosting…
We have a large balance for the period September 2023 up to date still unpaid - account managers have ghosted us and not replying to skype conversations or emails. Support email which is listed on this website does not exist. Embarrasing really. It feels as though we're just floating in the void, waiting in limbo for any signs of communication. This level of unresponsiveness is simply unacceptable, and it leaves us feeling frustrated and disappointed.
Company Rock Intention Malta Ltd., which is supposed to be reputable, is leaving us in a lurch without any clarity or recourse. We've reached out multiple times, and each time we are met with silence, which only adds to our distress. It's troubling to see a business operate in such a manner, and at this point, it feels as though our concerns are falling on deaf ears.
Date of experience: October 09, 2024